Plans, top-ups and refunds

How to top up your eSIM without a new QR code

Add data or days to an installed Universal eSIM from the app or your account in about one minute, mid-trip, with no reinstall.

Quick facts

Where App or account, My eSIMs
Time to apply Under 1 minute
New QR needed No
Available until 30 days after expiry
Payment UPI, cards, PayPal

To top up a Universal eSIMs plan, open the app or your account, select the installed eSIM, choose a top-up and pay. Data is added to the same eSIM within 1 minute with no new QR code. Top-ups stay available for 30 days after expiry and use the same price ladder as new plans, from ₹249 for 1GB.

Guide reviewed on 25 October 2026 · Hotspot allowed on every plan · Full refund if your phone cannot install the eSIM

Step by step

01

Open My eSIMs

In the app or at universalesims.com/account/. Each installed eSIM shows remaining data and days.

02

Choose Top up

Pick a data pack or an unlimited extension. Top-ups for a destination use the same price ladder as new plans.

03

Pay

UPI, card, net banking, Apple Pay, Google Pay or PayPal. A GST invoice is emailed.

04

Keep using the same line

The balance updates within a minute. No reinstall, no settings change. If the plan had expired, the line reconnects on its own.

What a top-up does to validity

Situation Result Plan still active, add a data pack Data is added; validity becomes the later of the two end dates Plan expired within the last 30 days New pack starts immediately on first connection Plan expired more than 30 days ago Buy a new plan; a new QR code is issued Switching destination Buy a plan for the new destination; the regional plan may be cheaper for both

Auto top-up

Turn on auto top-up in the app to add a chosen pack when the balance falls below 200MB. You receive a notification before and after. Turn it off at any time.

Low balance alerts

The app and email notify you at 80 percent used and at 100MB remaining. Check the balance any time in My eSIMs; see how to check data balance.

Frequently asked questions

Do I need a new QR code to top up?

No. Top-ups are applied to the installed eSIM remotely within a minute.

Can I top up with a different plan size?

Yes. Any size on the destination ladder can be added, including unlimited extensions.

Is a top-up cheaper than a new plan?

Same price ladder, but you save the reinstall and the plan validity extends rather than restarting.

Can someone else top up for me?

Yes. Family in India can pay for a top-up from their own account by entering your eSIM ICCID, shown in My eSIMs. Useful for students and parents.

Can I top up a regional plan with a country pack?

No. Top-ups match the plan type. Regional plans take regional packs.

What if the top-up does not appear?

Cycle Airplane mode to force a balance refresh. If it is still missing after 10 minutes, message WhatsApp support with the order number.

Related help

• Check data balance
· • Refunds
· • Browse plans
· • Troubleshooting
· • My account
· • Help centre

Was this helpful?

Tell us what was missing at hello@universalesims.com or on WhatsApp at [WhatsApp number]. Guides are reviewed monthly by the Universal eSIMs editorial team.

Need a plan for your next trip?

Plans from ₹249 for 195+ destinations. QR in 60 seconds, hotspot allowed, 24/7 support.