Plans, top-ups and refunds

How to check your eSIM data balance

Three ways to see remaining data and days: the Universal eSIMs app, your phone's own usage counter, and the balance email.

Quick facts

Exact balance App or account, My eSIMs
Rough guide Phone data counter
Alerts 80% used and 100MB left
Refresh Cycle Airplane mode
Low balance Top up without a new QR

Check your Universal eSIMs data balance in the app or at universalesims.com/account/ under My eSIMs, which shows remaining data and days to the minute. Your phone's own counter (iPhone: Settings, Cellular; Android: SIM manager, Data usage) is a rough guide only because it counts from the last reset, not from plan start.

Guide reviewed on 25 October 2026 · Hotspot allowed on every plan · Full refund if your phone cannot install the eSIM

Step by step

01

Open the app or account

My eSIMs lists each plan with remaining data, days and the network you are on.

02

Compare with the phone counter if you like

iPhone: Settings, Cellular, scroll to the travel line, Current Period. Reset Statistics at the start of the trip to make it useful. Android: Settings, Connections, Data usage, choose the travel SIM.

03

Act on alerts

At 80 percent and 100MB you get a push notification and an email with a top-up link.

Why the phone counter differs

The phone counts bytes it sent and received since its last reset, including background data on Wi-Fi if you have not separated it, and it rounds differently from the network. The network balance in My eSIMs is the one that determines when the plan ends.

Typical daily use

Activity Per hour (approx.) Google Maps navigation 5MB Instagram or TikTok scrolling 90MB Video call 60MB Music streaming 70MB Web browsing 60MB Video streaming SD 500MB Photo uploads 150MB

Estimate a whole trip with the data calculator.

Frequently asked questions

Is there a USSD code to check balance?

No. Travel eSIMs are data-only roaming profiles and do not support USSD codes. Use the app or account.

How often does the balance update?

Within a few minutes of use. Cycle Airplane mode to force a refresh.

Can I see which apps used the data?

On the phone: iPhone Settings, Cellular, per-app list; Android Data usage, per-app. The network sees totals only.

Does the unlimited plan have a balance?

It shows the full-speed allowance used today (2GB) and days remaining. After 2GB the speed is 3Mbps until midnight destination time.

Does the balance count hotspot data?

Yes. Hotspot data comes from the same plan.

What happens at zero?

Data stops; the line stays installed. Top up from the app over Wi-Fi or your home SIM, and the line resumes within a minute.

Related help

• Top up
· • Data calculator
· • How much data do you need?
· • Troubleshooting
· • Help centre

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Tell us what was missing at hello@universalesims.com or on WhatsApp at [WhatsApp number]. Guides are reviewed monthly by the Universal eSIMs editorial team.

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