Fair usage policy

Universal eSIMs unlimited plans provide full network speed for the first 2GB of use each day and 3 Mbps thereafter until the next day begins (UTC). Hotspot and tethering are allowed on every plan without a separate cap. Plans are for personal use on one device at a time; automated, commercial redistribution or continuous machine use is not permitted on consumer plans.

Unlimited plans

• Full speed for the first 2GB per day, then 3 Mbps until 00:00 UTC. 3 Mbps supports maps, messaging, music, standard-definition video and voice and video calls.
• The daily allowance resets every 24 hours; unused full-speed data does not carry over.
• Hotspot is allowed and counts towards the same 2GB daily allowance.

Fixed-data plans

• Data is counted in MB as reported by the partner network. When the balance reaches zero, data stops until you top up.
• Hotspot is allowed without restriction beyond the plan balance.

Not permitted on consumer plans

• Use in routers, IoT devices or vehicles for continuous machine traffic. Use the IoT SIM for devices.
• Resale of connectivity without a partner agreement.
• Any use that violates the law or the partner network's terms in the country of use.

Permanent roaming

Travel eSIMs use roaming profiles. Some countries limit how long a roaming profile may stay connected continuously, typically 90 to 180 days. For stays beyond 90 days, use a student SIM or a local plan; we will tell you before any limit affects you.

Questions: contact support.